Education Tailored to the Learner

Client

Non-profit organization that sponsors international high school exchange students throughout the US.

Challenge

A high incidence of errors in some tasks completed by field staff, particularly in tasks that are completed infrequently.

Design job aid series for field staff that gives clear direction on how to complete targeting tasks in order to reduce errors.

Solution

As part of the assessment and design process, we will pay close attention to tailoring the education provided to the needs of the learners. This is vital in creating education that meets measurable goals and has a lasting impact.

Common Questions About Assessment and Design

  • I start by understanding who the learners are and what they need. Using models like ADDIE and adult learning theory, I design content that is relevant, goal-focused, and easy to engage with—making learning more effective and meaningful.

  • I apply culturally responsive design to ensure content reflects the values, language, and context of your audience. This approach builds connection and improves learning outcomes across cultures.

  • Yes, my process always starts with your goals, then tailors the learning experience to fit your audience. That means your training will support real-world performance while staying true to your mission and values.